Input on projects is all well and good, but not necessarily taken well when you are already having a bad day.

Yeah, right, like I am supposed to find ANY technical support on a Friday Afternoon?!
**** MONDAY UPDATE ****
The service guy called me back. He had me go through the same thing we went through the LAST time this happened. He finally decided that he was going to have to order a part. It might be here by Wednesday, then he can come and install it.
Seems to me when you spend $27,000 on a piece of equipment right at a year ago, they'd be at least a LITTLE apologetic about the situation. Here's to hoping he gets here Wednesday, he wasn't too convincing that THAT would even happen.
The up side is that Monday will look pretty good in comparison.
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